Agreement between Customer and COMPANY.
This website is offered to you the customer. Please read these terms and conditions carefully. By accessing this website you agree to be bound by the terms and conditions below. These terms and conditions are subject to change without notice, from time to time in our sole discretion. We will notify you of amendments to these terms and conditions by posting them to this website. If you do not AGREE with these terms and conditions, please do not access this website.PERSONAL AND NONCOMMERCIAL USE LIMITATION
This Web site is for your personal and noncommercial use. The content and information on this Web site (including, without limitation, price and availability of tour services), as well as the infrastructure used to provide such content and information, is proprietary to COMAPANY. or its suppliers and providers. Accordingly, as a condition of using this Web site, you agree not to use this Web site or its contents or information for any commercial or non-personal purpose (direct or indirect). While you may make limited copies of your tour itinerary (and related documents) for travel or services purchased through this Web site, you agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from this Web site. In addition, whether or not you have a commercial purpose, you agree not to:
(I) access, monitor or copy any content or information of this Web site using any robot, spider, scraper or other automated means or any manual process for any purpose without express written permission of COMPANY
(II) violate the restrictions in any robot exclusion headers on this Web site or bypass or circumvent other measures employed to prevent or limit access to this Web site;
(III) take any action that imposes, or may impose, in the discretion of COMPANY. an unreasonable or disproportionately large load on the COMPANY. infrastructure; or
(IV) deep-link to any portion of this Web site (including, without limitation, the purchase path for any travel services) for any purpose without express written permission of COMPANY.
EXCLUSION OF WARRANTY
This website is only a venue. COMPANY has no control over third-party websites and the content of data about our tours provide on those sites. COMPANYis only the retailer of third-party travel suppliers and providers of service tours. COMPANY and any distributors make no warranty of any kind regarding our website and or any materials provided on our website, all of which are provided on an “AS IS" basis. COMPANY and any of our third party providers and affiliates do not warrant the accuracy, completeness, currency or reliability of any of the content or data found on this site and such parties expressly disclaim all warranties and conditions, including implied warranties and conditions of merchantability, fitness for a particular purpose and non-infringement, and those arising by statute or otherwise in law or from a course of dealing or usage of trade. Neither COMPANY NOR do ANY third party providers or distributors warrant that this website, our servers or any e-mail sent from COMPANY are free of viruses or other harmful components. Some states do not allow this disclaimer of implied warranties so the foregoing disclaimer may not apply to you. This warranty gives you specific rights which vary from state to state.
LIABILITY DISCLAIMER
The Information, Software, Products and Services published on this Website may include inaccuracies or typographical errors. In particular, COMPANY and its affiliates do not guarantee to the information and description of the tours and other travel products displayed on this website (including, without limitation, photographs, list of hotel amenities, general product descriptions, etc.), much of which information is provided by the respective suppliers. Hotel ratings displayed on this website are intended as only general guidelines, and COMPANY and its affiliates do not guarantee the accuracy of the ratings. Changes are periodically added to the information herein. COMPANY, its affiliates, and/or their respective suppliers may make improvements and/or changes on this website at any time.
COMPANY, its affiliates, and/or their respective suppliers make no representations about the suitability of the information, software, products, and services contained on this website for any purpose, and the inclusion or offering for sale of any endorsement or recommendation of such products or services by COMPANY or its affiliates. All such information, software, products and services are provided “as is” without warranty of any kind. COMPANY its affiliates, and/or their respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.
The Carriers, Hotels and other suppliers providing travel or other services for COMPANY are independent contractors and not agents or employees of COMPANYor its affiliates. COMPANY and its affiliates are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from. COMPANY and its affiliates have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority.
In no event shall COMPANY, its affiliates, and/or their respective suppliers be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, or in any way connected with, the use of this website or with the delay or inability to use this website, or for any information, software, products, and services obtained through this website, or otherwise arising out of the use of this website, whether based on contract, tort, strict liability, or otherwise, even if COMPANY, its affiliates, and/or their respective suppliers have been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
AVAILABILITY & RESERVATIONS
All reservations must be made at least 48 hours in advance or before on our website or customer service line PHONE or via email: EMAIL. All reservations are subject to availability, any change must be made by fax: FAX NUMBER or email at EMAIL ADDRESS Every booking must have a confirmation number that proves your reservation with COMPANY at the time of booking. Additional information may be provided as pick up time, special requirements, based on group size, date of travel and availability, special rates and other conditions may apply. The pickup and drop off service from all Miami Beach Hotels on Collins Ave south of 81st street is included in the price of the activity. Due to the fact that there are many hotel chains on the beach, at the time of booking COMPANY. requires to have the address and complete name of the hotel. After the reservation is placed the re-confirmation must be received 24 hours in advance by email at EMAIL ADDRESS or calling our offices at PHONE NUMBER.
PRICING & PAYMENT
All the prices are published on our web page and/or our brochures, the prices are listed in US Dollars per person and are subject to change at any time. Special rates and conditions may apply in Black-Out Dates: New Year, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas days and any other Holiday listed in the USA calendar. Any activity with COMPANY is subject to prepaid conditions, type of payments like E-Tickets, Vouchers, Credit Card, Cash and Travelers Checks are accepted as a payment. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of your use of this Web site, and, without limitation, you shall be responsible for all charges, fees, duties, taxes, and assessments arising out of transactions performed by COMPANY on your behalf, whether or not such uses were performed with your consent.
TOUR CONFIRMATION AND HOTEL PICKUP
All customers that have purchased a ticket for our tours must confirm their reservation and hotel pickup time within 24 hours prior to the contracted service date. Customers must email their confirmation to EMAIL ADDRESS or call the COMPANY main phone line at PHONE and confirm their reservation. Customers will be given an approximate scheduled pick up time from their hotel lobby.
Hotel pick up will be scheduled form hotels located on Miami Beach south of 81st Street and Collins Avenue.
CANCELLATIONS & NO SHOW
In order to avoid any cancellation fee, 100% penalty, Cancellations must be made 2 weeks prior to contracted service and every customer is responsible for his/her own cancellation; the customer must call our customer service line at PHONE or via email at EMAIL ADDRESS. Cancellations done 2 weeks prior to contracted service will incur a cancellation fee equal to fifty percent (50%) of the whole contracted amount. The No-Show or cancellations made within 2 weeks of the contracted service date are subject to 100% penalty charge and no refund will apply to the customer.
If any information on the reservation is missing such as date of the tour, hotel of pick up etc. the customer is responsible to provide any missing information before the tour date otherwise the cancellation policy may apply on the reservation. The date, on which the cancellation notice is received by COMPANY, its agents will determine the applicable cancellation fee. It would be advisable to follow up with a phone call. We do not take any responsibility for cancellation fees resulting from mistakes, the weather, family emergencies, double booking or wrong dates or information.
FEE FOR CHANGING DATES AND/OR TIME:
$20 per reservation. This fee applies only to existing orders that Customer wishes to make date and/or time changes to. COMPANY will make every effort to accommodate a customer's request for a change in their itinerary, however, the change in service is not guaranteed.
NOTICES
COMPANY shall not be liable for circumstances beyond its control including weather (Hurricane, Tropical Storm etc), road conditions and breakdowns. COMPANY reserves the right to substitute vehicle in the event the bus company for reasons beyond its control unable to perform under this agreement. COMPANY assumes no responsibility for lost or damaged baggage or personal BELONGINGS or for any items left in the Bus. While every effort is made to ensure specified times are met, if the bus is late in excess due to unforeseen traffic, uncontrollable weather conditions (Hurricane, Tropical Storm etc), or other circumstances beyond our control, the customer will be informed about the situation of the tour.
ACCESS
Our Buses are not wheelchair accessible. If you intend to travel on our busses which have not been so designed or adapted, you must satisfy yourself as to its suitability before embarking. When traveling on any of our busses not adapted or designed for handicap access, if you use a wheelchair or need assistance to climb the stairs you must bring enough helpers to enable you to make your journey safely including getting on board the bus and leaving it at your destination.
Because our busses are not designed or adapted for wheelchair access it may not be possible for you to sit in a wheelchair, for reasons of safety, you may be asked to move from your wheelchair into a regular seat, in which case the wheelchair will be stowed in a safe place. Under no circumstances must wheelchairs obstruct any access to safety and life saving equipment, gangways, stairs or passageways. COMPANY shall not be liable for any circumstances beyond its control including injuries, accidents, damage, or hurt of any handicap passenger. PLEASE READ THIS INFORMATION CAREFULLY. BY ACCESSING THIS INFORMATION YOU AGREE TO BE WELL-INFORMED BY OUR ACCESS CONDITIONS. THIS INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE, FROM TIME TO TIME IN OUR SOLE DISCRETION.
LUGAGGE, BELONGINGS
For safety reasons, and for the comfort of passengers, we have to restrict the amount and type of luggage, including pushchairs and shopping trolleys, which you can take with you on our services. You may, at the discretion of the leader, take with you the following items, provided they do not obstruct access to safety and life saving equipment, gangways, stairs or passageways and are not put on seats: Personal small bags, Pushchairs Strollers.
ANIMALS ON BOARD:
Pets are not permitted in the vehicle, except guide dogs for people who are visually or hearing impaired or service animals specially trained to assist riders with disabilities. COMPANY recommends the passenger to inform, at the time of reservation, if any of the mentioned service animals are to be accompanying them, in order to prepare our tour bus in a way that provides a better service and comfort.
LOST PROPERTY
We deal with lost property in accordance with our lost property procedures, which are available for inspection on request. If you find any lost property on our busses, do not touch it but please alert the bus driver immediately.
If we think unattended property may be a security threat, the police or security services may be called to attend and the item(s) may be destroyed.
COPYRIGHT AND TRADEMARK NOTICES
All contents of this Web site are: ©2008 COMPANY , CITY, STATE, ZIP, USA. All rights reserved. COMPANY Other product and company names mentioned herein may be the trademarks of their respective owners.
©2008 COMPANY. All rights reserved.